All case studies
Software Healthcare 5 weeks 2025
Patient Intake & Triage App
Multi-Location Physiotherapy Clinic
Zero paper intake forms
The line we built
Orange: the build does it. Hollow: people still do.
- Patient booksThe usual way (stays with your people)
- Intake on their phoneFilled in before arriving (stays with your people)
- Triage summaryThe buildConcerns flagged by AI (AI takes this step)
- Clinician dashboardQueue and flags (stays with your people)
- AppointmentTime spent on care (stays with your people)
- The build does this
- People still do this
The challenge
A physio clinic with 3 locations was drowning in paper intake forms. Front desk staff re-entered data manually and patients waited 15+ minutes filling out clipboards.
- Paper forms caused 20+ minutes of data entry per patient
- Frequent errors from handwriting misreads and duplicate entries
- No pre-visit data collection meant wasted appointment time on history
The solution
Digital intake app that patients complete on their phone before arriving. AI pre-triages responses and flags concerns for the treating clinician.
Deliverables
- 01Mobile-friendly intake form builder (privacy-aware)
- 02AI triage summary generated before appointment
- 03Clinician dashboard with patient queue and flags
- 04Multi-location support with centralized admin
Technology
- Next.js
- PostgreSQL
- Claude AI
- Vercel
The results
Zero paper intake forms.
- Paper Forms Eliminated
- 100%
- Wait Time Reduced
- 12 min
- Data Entry Errors
- -90%
- From kickoff to live
- 5 weeks
Start a similar project.
Tell us how the work runs today. A person reads every brief, and the first call is a free 15 minutes.
Get in touch