STAIM Legal
Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out our contact forms or request a consultation
- Request information about our AI services
- Communicate with us via email, phone, or chat
- Use our website and interact with our content
- Subscribe to our newsletter
This may include your name, email address, phone number, company name, project details, and any other information you choose to provide.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI services
- Respond to your inquiries and provide customer support
- Send you technical notices, updates, and support messages
- Communicate with you about our services and relevant updates
- Analyze usage patterns to improve our website and services
- Detect, prevent, and address technical issues or fraud
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and the safety of our users
- With service providers who assist in our operations (under strict confidentiality agreements)
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymize it.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
7. Cookies & Tracking
We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: [email protected]
STAIM CORP · North York, Ontario, Canada